Sarah
BEDon’t order here Don’t order here! I ordered a new suitcase over 4 weeks ago, it arrived quite fast, but I wasn’t happy with it so I returned it using their pre-paid DHL service. Fast-forward 24 days post return: contacted Delsey twice via their online page, never received an answer and still haven’t received my refund. Horrible costumer service!
Arielle Fisher
GBTerrible terrible customer service Terrible terrible customer service. I ordered 3 luggage sets (each with 1 large suitcase + 1 small/carry on suitcase). The three boxes arrived completely damaged and partially opened. I emailed them right away, alerting them of the situation. They didn't seem to care and have still not helped me reach a resolution. They want me to pay for the shipping of the three large damaged boxes back to them. I would never buy anything from Delsey again. I should have checked the reviews before purchasing from them.
Barbara
GBWebste easy to negotiate Webste easy to negotiate. My order arrived in a timely fashion and I am pleased with this Delsey product!
Myrtle Moore
GBBon Voyage The set arrived like lightning. I'm taking this as a good omen for all of our future trips. It is also beautiful. I went over all of it to ensure I wouldn't have to return it. Sturdy fabric, all the wheels were secure and functioning, and zippers were good to go. It's also attractive in the green and will be distinct on the conveyer belt. Each is also roomy and light weight. Couldn't be happier. Happy traveling.
CJTICH
GBQUICK EFFICIENT SERVICE QUICK EFFICIENT SERVICE. GREAT PRODUCTS!