NextMed Service was Great! recently had the pleasure of being assisted by Marc at Nextmed, and I must say, his service was exceptional. From the moment I reached out, Marc was not only incredibly helpful but also exceptionally expedient in handling my queries and concerns. His ability to provide timely and effective solutions truly stood out, making my experience smooth and hassle-free. Marc's professionalism and dedication to customer satisfaction were evident throughout our interactions. He displayed a deep understanding of the services and went above and beyond to ensure that I was fully informed and comfortable with the processes involved. His responsiveness and attentiveness made me feel valued as a customer, which is a rarity in today's fast-paced world. What I appreciated most about Marc was his friendly demeanor coupled with his expertise. It's not often that you come across individuals who genuinely care about your experience and are also equipped with the knowledge to make that experience better. Marc is a testament to Nextmed's commitment to providing high-quality service, and he undoubtedly sets a high standard for others in the industry.

Leonald was very patient and thorough Leonald was very patient and thorough. He helped solve my problem, and followed up to ensure everything was taken care of!

Do Not Use- business is unresponsive I have been trying to reach them for almost a month and cannot get a callback or reply by email. Everything was in order until I had to wait for a new prior authorization from my insurance. They asked me to do it which confused me because they took care of it before. No response and they’ve deducted another monthly feel when I haven’t received my prescription from March. Just canceled and I have no hope of a refund since they have apparently disappeared into thin air.

All was well for the past year, but then… All was well for the past year. Then when I submitted a request for my monthly prescription to be filled, it was sent to my pharmacy, but my Insurance required a new pre-authorization to be submitted. It’s now eight days later I can’t get a hold of anyone, I’ve sent numerous emails called the toll-free number sat on hold for hours, and no one will get back to me. Not sure what happened, but clearly there is something going on with this company.

Next medical is a complete fraud Next medical is a complete fraud. I canceled my subscription months before I received a withdrawal from my FSA account. I haven't spoken to anyone, received services, or a refund for a subscription cancelation well before services were suppose to start because I read the reviews. Now, my FSA company is asking for a receipt for services I never received or approved. No one answers the phone, return calls, or respond to email. If they do it's a classic response email about how they get back to you within 48-72hours probably in prayer like I'm going to move on. No, I am not and I want my card refunded.