All was well for the past year, but then… All was well for the past year. Then when I submitted a request for my monthly prescription to be filled, it was sent to my pharmacy, but my Insurance required a new pre-authorization to be submitted. It’s now eight days later I can’t get a hold of anyone, I’ve sent numerous emails called the toll-free number sat on hold for hours, and no one will get back to me. Not sure what happened, but clearly there is something going on with this company.

I have been trying to get an issue… I have been trying to get an issue resolved for almost 1 month. I had decided today to give it one more shot. If I couldn't get resolution today, I was going to cancel my membership. But Leo helped resolve my issue quickly and satisfactorily. He deserves a raise!

I have experienced wonderful results… I have experienced wonderful results with NextMed. There have been a couple small hiccups, but that is to be expected when dealing with medical providers, prescriptions, etc. I have been happy with the way their customer service has handled these issues, especially Rose, she has been most helpful.

Leonald was very patient and thorough Leonald was very patient and thorough. He helped solve my problem, and followed up to ensure everything was taken care of!

Hello Mark Hello Mark Is great over at Nextmed I give him a 10. Very easy to talk to and will always call you back if he can't get to the phone. He's should get a raise because if it weren't for him I think I would have lost my patients with it all.