Great customer service with replacement part I broke one of the cord covers on my dual monitor arms (was my bad, not a product issue) and wanted to get replacements. I reached out to iMovR using the “Contact Us” form and had a reply with a couple days. Juliette was super friendly and knowledgeable, included an image in the email to make sure we were talking about the same thing, and got me set up for ordering the replacement plus a couple extra (just in case). I was planning to pay for the replacement since it was totally my fault the item broke, but they decided to provide it as under warranty instead. Completely unexpected, and definitely appreciated. I’m impressed with both the product and people of iMovR, they’re top notch.

Quality product, worth the money! Started a new job that was 100% remote and didn’t have the best setup. Built a custom desk with a drawer through the website that was shipped via freight directly to my house. They were kind of enough to drop the pallet in my garage as well. Easy to assemble and extremely sturdy. I’ve moved since owning it and while disassembling the same way it was shipped didn’t work out for me, I was able to remove the entire base assembly from the top and reduce the weight. I’m sure it’s possible to properly disassemble the legs but I didn’t have the necessary pry bar at the time and removing a couple of screws wasn’t so bad. Either way, it’s definitely worth the money if you don’t buy a separate stand and build your own custom top.

My desk would not raise to the maximum… My desk would not raise to the maximum height. Your head sent me a summary of how to resolve the problem.

Jaxson NOT made in USA You do realize that iMovR website incorrectly states the Jaxson is Made in USA when in fact it is NOT. Check out the specs. Unfortunately, I bought one of these Jaxson thinking it was Made in the USA, paid a premium for that being the case, when in fact it is a not any better than any of the other China/Eastern Europe junk bases being imported into our country. Yes, check it out, I am speaking truth.

Needed some trouble-shooting help… Needed some trouble-shooting help regarding a Lander desk purchased a few years ago. It seems customer service has improved drastically since the time of my purchase. I had a very quick response with easy step by step instructions to reset my desk and everything is working like new again. We are currently looking at adding another desk set up to our office and will definitely be purchasing from Imovr. Can't recommend enough!