Worked with me to find a solution for a… Worked with me to find a solution for a problem with our existing desk. Was happy that they did not just say I needed new parts, but took the time to try resets first.

Juliette saves the day! Spoke to Juliette in customer service. Somehow, in the course of my move, the two legs of the standing desk came to be two different heights. After that, the desk was very confused. It didn't know what to do. Juliette showed me how to reset it. The legs returned to the same length. (The shortest length.) From there, everything worked. Juliette saved my evening. And the company didn't make me jump through 1000 hoops to get service. I spoke to a human, first thing out of the chute. And a knowledgeable human, at that. Everyone should buy their standing desks from iMovR.

Jaxson NOT made in USA You do realize that iMovR website incorrectly states the Jaxson is Made in USA when in fact it is NOT. Check out the specs. Unfortunately, I bought one of these Jaxson thinking it was Made in the USA, paid a premium for that being the case, when in fact it is a not any better than any of the other China/Eastern Europe junk bases being imported into our country. Yes, check it out, I am speaking truth.

Extremely happy. I called iMovR customer service because I needed replacement locks for my Landers desk. The customer service agent was able to handle my request quickly, kindly, and with sincere interest in addressing my concerns. The replacement locks were sent to my new address without delay and no cost. I am extremely happy with the service provided by iMovR.

Great Customer Service Several years after purchasing an iMovR desk, there was an issue with the drive mechanism on one of the legs. When I called, I was able to talk with a customer service representative almost immediately. After a brief discussion, replacement parts were immediately sent and my desk was working again in less than a week!