Peplobio

Parkshot House, 5 Kew Road, Richmond, TW9 3LF, London, United Kingdom
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3.05
Based on 20 Reviews

5

45.00%

4

0.00%

3

10.00%

2

5.00%

1

40.00%
About Peplobio

Providing rapid Covid-19 PCR and Lateral Flow testing for the travel, business and healthcare industries. Highest standards in quality - operating in accordance with ISO 15189 guidelines.

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Pi LeSLeY
GB

Still no result after 48rs Promised result within the hour now 48 hrs and nothing. I've emailed and reply said.... don't worry, technical issue that is being sorted. Still nothing. Emailed again. Waiting for reply. What did I pay for? Just a reference no. to satisfy UK passenger locator form. They've pocketed my money. From a practical point of view I'm no better off than using NHS LFT.

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Chris Hurley
GB

Peplobio efficiency Excellent service from start to finish. I ordered a Lateral Flow Test but then due to a change in government policy had to switch to a PCR. Peplobio amended my order and refunded my first charge immediately with no hassle. The PCR test kit was very easy to use and the online activation was simple to follow. My result came through in just under 12 hours, within their published time frame. The whole experience was extremely efficient.

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Mr Campbell
GB

A lot of technical problems A lot of technical problems that nobody really understood. The test itself was efficiently handled. The email to me that was supposed to give me the Certificate to print out was not right.

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MB
GB

Delayed 2nd Day Test PCR test results Our 2nd Day Test PCR test sample was delivered Monday 11.50 ( Royalmail delivery status info) but we did not get the results till 01.47 Thursday. Way beyond 24 hours, increasing our isolation time. Tried contacting them on the phone, no one picks up and emails do not get any response. Avoid this company

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Sarah Hurley
GB

Very efficient Peplobio Peplobio were very helpful and efficient. We had ordered flow tests only to find the rules had changed and we needed PCR tests. They very efficiently refunded the flow test and posted PCRs to us instead. The test kit was very easy to use, as was the online activation, and the result came through within 12 hours from when they received it. Very efficient service and would definitely use again.

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