walk in shower is a disappointment 1 walk in shower is poorly manufactured. 2 slip proof flooring whether, wet or dry is like walking on ice. 3 Metal drain cover is sharp like a open can lid ring 4 hardware is cheap looking like box store items.

Andri Spencer and Kevin Guzman Andri Spencer and Kevin Guzman did a beautiful job converting my bathtub to a walk in shower. They came on time and cleaned up when they were finished. They even left instructions on what to use to clean my beautiful shower. This was my second time using West shore and will never use anyone else.

Complaint Regarding Credit Reporting and Payment Issues Buyer Beware! They try to lock you in a contract so that you can’t price shop and when you cancel they attempt to strong arm money out of you even if they have not done any work or scheduled your install. Subject: Complaint Regarding Credit Reporting and Payment Issues Dear West Shore Customer Service, I am writing to express my deep dissatisfaction with the recent experience I had with your company. Unfortunately, I find it necessary to file a formal complaint due to the lack of truthfulness in credit reporting and payment practices. Background: I placed an order with West Shore on 20-MAR-2024. After reconsidering my decision, I attempted to cancel the order the following week. Issues: Credit Reporting: Despite my cancellation request, I noticed that West Shore inaccurately reported my credit status. This has negatively impacted my credit score, causing unnecessary stress and inconvenience. Payment Strong-Arming: Shockingly, I received communication from your legal department threatening to extract $5,000 from me. This strong-arm tactic is both unethical and unacceptable. Expectations: I demand immediate resolution in the following ways: Correct the credit reporting error promptly. Cease any attempts to coerce payment through intimidation. Action Required: Please provide a written confirmation of the corrective actions taken within five business days. Failure to do so will compel me to escalate this matter further. I trust that West Shore will uphold its commitment to transparency and fair business practices. I look forward to a swift resolution. Sincerely, ]

Installers were on time and courteous Installers were on time and courteous, Gary M was very knowledgeable and helpful in the return visit to readjust the doors.

I had a front door installed by West… I had a front door installed by West Shore Homes. My entire experience was great. The design consultant Spencer Watford understood exactly what I wanted and made some much needed suggestions. The installers Gary, Robbie and Christian did an excellent job. They went above the job to make sure everything was done to my satisfaction which included follow up. I will be using them for any other jobs I may have. Thanks for a job well done.