Debby Reese
GBTwo bathrooms remodeled with shower… Two bathrooms remodeled with shower with glass doors, tub/shower installed in guest bathroom. Efficient, hard working men, non stop until the two days were complete. Cleanup was professionally completed thruout the entire process. Professional employees are Griffin C, Quentin K and Erik
Consumer
GBComplaint Regarding Credit Reporting and Payment Issues Buyer Beware! They try to lock you in a contract so that you can’t price shop and when you cancel they attempt to strong arm money out of you even if they have not done any work or scheduled your install. Subject: Complaint Regarding Credit Reporting and Payment Issues Dear West Shore Customer Service, I am writing to express my deep dissatisfaction with the recent experience I had with your company. Unfortunately, I find it necessary to file a formal complaint due to the lack of truthfulness in credit reporting and payment practices. Background: I placed an order with West Shore on 20-MAR-2024. After reconsidering my decision, I attempted to cancel the order the following week. Issues: Credit Reporting: Despite my cancellation request, I noticed that West Shore inaccurately reported my credit status. This has negatively impacted my credit score, causing unnecessary stress and inconvenience. Payment Strong-Arming: Shockingly, I received communication from your legal department threatening to extract $5,000 from me. This strong-arm tactic is both unethical and unacceptable. Expectations: I demand immediate resolution in the following ways: Correct the credit reporting error promptly. Cease any attempts to coerce payment through intimidation. Action Required: Please provide a written confirmation of the corrective actions taken within five business days. Failure to do so will compel me to escalate this matter further. I trust that West Shore will uphold its commitment to transparency and fair business practices. I look forward to a swift resolution. Sincerely, ]
M Mullinax
GBsatisfaction Jon G. and Sam T. were the installers of our new shower. They were very professional as well as friendly. Answered our questions with knowledge. Very satisfied.
Nancy
GBOutrageously expensive Outrageously expensive. 4x4x8 tub to shower conversion. Over $20,000 but would reduce to 15,000 if pay cash. That comes out to about $800 per square foot. More expensive per square foot than building a new home! When we declined he called his manager to see if he could get a better deal for us. Seemed more like buying a car than a shower remodel! Free install? Can’t image in what the labor would cost!!
Minimize Clutter
GBAbsolute scams Absolute scams. They use bully tactics and way over priced. They are pushing an 83 year old widow into a contract that she does not want. When you want a manager of Trevinn Tyler he said he could not give out his number. She wants the contract cancelled and they keep using bully tactics. What’s worse the contract signature doesn’t look my signature. Buyer beware they are crooks and I will be reporting to the better business bureau. What’s worse they hire car salesman to do there home sales. No wonder people feel like they are buying a car.