Scammed by this company I ordered a swimsuit in 2022 based on their size recommendation. It was way too small, I returned it and got a credit. I spent the last year and a half contacting them intermittently trying to get a replacement swimsuit. The swimsuit is always “back ordered“ (even though it appears that I could just order it on the website). Customer service no longer even responds. The company owes me $99 but at this point I think they’re a scam. ETA: I have put a few warnings on Social media about this company each time they leave a response saying that they will be in touch and that this will be resolved. After posting this, I did actually get a phone call from a not very nice customer service person recently, and I asked for a refund, but she tried to talk me into accepting a completely different swimsuit that I didn’t want, and when I asked for a refund instead, she basically hung up on me. My recommendation to stay away from this company still stands

Shipment incompleted, second half didn’t arrived I ordered two pieces of bikini five weeks ago. After two and half weeks I received only one piece for which I had to pay 25 EUR duty fee as I am from Slovakia, so this one piece didn’t cost me 69 dollars, but almost 100 EUR. Now I am waiting for another piece more than 5 weeks and if it arrives sometime or at least, I will have to pay another duty fee. I would never order from this company, if I knew this before.

SCAM!!!!!!!!!!!!!! I ordered a swimwear bundle for my daughter and paid $46.63 extra for 2-day express shipping so that we could have it before our family vacation. Not only did I not receive my package in 2 days like I paid extra for, but I still have not received it one month later. This is despite several phone calls and multiple emails. 2.5 weeks after placing the order, I received a message saying that what I ordered was on back order and I needed to order a substitute. I emailed several times, called multiple times (always going to voicemail) and left a message saying that I do not want a substitute. I just want my money back. In summary, I paid money, I paid extra for 2-day express shipping, they never shipped it, and they don't even have it in stock, yet my credit card was charged on the day that it was ordered.

Customer service number Ann at the customer service department. Was absolutely awesome. She was the one shining light in my experience. Otherwise I would give this company a lower rating. Thank goodness I was able to get her to help me figure out what was going on with my order. And more than helpful.

My granddaughter loves the Ruby Love… My granddaughter loves the Ruby Love one-piece racer back swimsuit. It looks great on her, but more importantly she can swim with confidence any time. She has the solid black and the aztec print suits and enjoys them at the pool and beach.