Shipment incompleted, second half didn’t arrived I ordered two pieces of bikini five weeks ago. After two and half weeks I received only one piece for which I had to pay 25 EUR duty fee as I am from Slovakia, so this one piece didn’t cost me 69 dollars, but almost 100 EUR. Now I am waiting for another piece more than 5 weeks and if it arrives sometime or at least, I will have to pay another duty fee. I would never order from this company, if I knew this before.

The product works super well! The product works super well!! As a swimmer who has had an incredibly difficult time with tampons Ruby Love has made it possible for me to continue swimming even on my period without having to take a week off of practice or even missing out on meets!! I have truly benefited :)

I am writing for my daughter she Special Needs. I am writing for my daughter she is Special Needs I am a widower and I take care of her I am the Father and Legal Guardian. These pads are good for protecting her, she is in all the Special Olympics activities, she develops swimming, basketball and tracks and she does not stop participating because she is on those special days. She uses the pads day and night and special clothing for swimming. She has been using them for a year and she has never had any problems.

Goes above and beyond expectations! Ruby love has my back! I'm going on a trip soon and I will likely have my period at that time. I ordered a special swimsuit so I could enjoy myself without worry. This is my second suit. My first suit I always get many compliments each time I wear it! Super stylish! I had to exchange my current order and the staff were so helpul! They made the exchange easy and I really appreciated it. I can't wait to try on my new swim suit and be super stylish poolside without worry. Thank you Ruby love! I have young daughters, and when it's their time, I plan to be prepared with the first time kits and all the things! I wish I had this when I was little.

Zero customer service I ordered a swimsuit and was charged $7.95 shipping even though my order was over $100. Per their shipping policies, it should have been free. My coupon code also did not apply. I called customer service several times and emailed them. I was finally was able to talk to Ann and she told me that she would cancel my order after she was unable to adjust the shipping charge or price, but the refund would take around 10 days. A couple of weeks later, I followed up and I always receive a response a day or two later that they are looking into it. Well, I received a USPS message today (nearly 3 weeks after my conversation with Ann) saying my order that was supposedly cancelled will be delivered today. I wish I would have read the plentiful negative reviews about this company before ordering. I doubt that I will ever see my $100+ again. At the time of my review, there are 516 one-star reviews. It's hard to believe this company is still in business. Do yourself a favor and order from KT by Knix. I ordered a swimsuit from them at the same time as my Ruby Love order and received the order quickly without issue. I actually needed to return one of the items and it was very easy. There is a nice return link on their website that is easy to find and use. When I submitted my return, I received a message saying to donate my item and no need to ship it back! If this was Ruby Love, I would be waiting weeks or months for a refund. Also, KT by Knix swimsuits are very nice quality.