Poor Communication Poor communication during entire process. Buyer walk through, we pointed out issues & they were ignored. We closed & the house still did not have the touch ups completed. Sales guy, kept calling us to come in before we signed, promising to keep us up to date with the process but only heard from him 3 times during the entire building process & heard nothing from him on closing/ after closing. At closing we weren’t even told where we could find our mailbox, had to just figure it out. If I could back, I would choose a different builder that treats its customers better, not just baits you in to complete the sale & then ignore you & your concerns the whole time. Wouldn’t recommend, do your research on these builders. There is plenty of builders who have much better reputation.

Do not do business with LGI. You’ll be sorry Absolutely the worst experience. I’d give 0 stars if it was an option. Communication is TERRIBLE. I’ve been trying to get help with repairs, 11 month inspection, mismatched interior paint for 6 months on some repairs and can’t get a response to my messages. There are several others in my neighborhood that are having the same problem. DO NOT DO BUSINESS WITH LGI YOU’ll BE SORRY YOU DID!!!!

Herman Romero was so helpful and… Herman Romero was so helpful and patient during the home buying process. He listened to our needs and helped us to find the perfect home. I highly recommend this company. Herman Romero took so many extra steps just to make our experience easier. We had looked at other places but it was stressful and their was no personal attention. Not that I need to be catered to but a home is a big decision and those little details Herman helped with made all of the difference.

What a Surprise! I remember from day one I walked into LGI and spoke with Leon. I didn’t think I had what it takes to buy a house and I was just going to inquire about buying. What a surprise before I knew it I had already picked out my floor plan and was in the process of buying. Thank you Leon and Christi for a wonderful experience! They was with me every step of the way answering my questions and all.

Terrible on warranty claims Everything went well buying the house. Excellent team work everyone did since day 1. But everyone disappeared not returning calls. no answers about a warranty claim. No one showed to fix the problems or schedule something. Terrible on that area warranty claims