Contruction is good but no internet for weeks The actual structure of townhouse is fine. Granite counters, stainless appliances. Bedrooms are tiny but nice as a starter home. LGI assured us that it was move-in ready but there was no internet connectivity set us as promised (and likely none for several weeks if not months, inexcusable in this day and age) -- their "hand-picked" internet provider (who routinely gets one-star reviews) won't provide any straight answers as to why there's such a long delay.

Poor Communication Poor communication during entire process. Buyer walk through, we pointed out issues & they were ignored. We closed & the house still did not have the touch ups completed. Sales guy, kept calling us to come in before we signed, promising to keep us up to date with the process but only heard from him 3 times during the entire building process & heard nothing from him on closing/ after closing. At closing we weren’t even told where we could find our mailbox, had to just figure it out. If I could back, I would choose a different builder that treats its customers better, not just baits you in to complete the sale & then ignore you & your concerns the whole time. Wouldn’t recommend, do your research on these builders. There is plenty of builders who have much better reputation.

Initial Movein Initially, lack of responsiveness to things being identified as issues during construction. Sit construction mgr, Ryan made aware was timely and vey professional in getting things addressed. Still missing rear BR window screen, screen for sliding glass door and multiple areas of paint on siding right front, condensate line needs caulking around siding. Thanks, Marty Piepoli

The only issues I had with anything was… The only issues I had with anything was the contractors not cleaning up the job site and the grass layout on my property could have been done better. Everything else was nice and smooth for the admin side and the employees were very helpful. Especially Ed.

Do not do business with LGI. You’ll be sorry Absolutely the worst experience. I’d give 0 stars if it was an option. Communication is TERRIBLE. I’ve been trying to get help with repairs, 11 month inspection, mismatched interior paint for 6 months on some repairs and can’t get a response to my messages. There are several others in my neighborhood that are having the same problem. DO NOT DO BUSINESS WITH LGI YOU’ll BE SORRY YOU DID!!!!