Andrew K. Kay
GBGrant Funding and processing. I would like to take a moment to point out the efforts made by Genesis Rivera. She has been extremely helpful and always available to answer any questions without hesitation. Funding request have been much easier and moving our project forward seamlessly. The communication from Genesis is remarkable and I'm truly thankful that she has made our dreams come true. Thank you everyone at HPP Cares.
Felice Hickerson
GBThe entire team at HPP Cares is… The entire team at HPP Cares is amazing. Diana Chan is so helpful and kind. She is knowledgeable and does what she says she will do!! Brittany, my account manager is also an outstanding professional, smart and can definitely be counted on! I'm blessed to have had the opportunity to get the grant and I couldn't be happier that I chose to go through HPP Cares.
BOB
GBKEEP IT UP HPP CARES! I have been assigned to different people and given no answers for what seemed like an eternity. I was very dishearten and losing hope in this program completely. But alas, a rainbow after the storm. So far the new account manager has been such a wonderful experience. I am in my 70's and she answers all my questions with patience and charisma. Thanks Melba and HPP cares. Happy New Years and thank you for the holiday wishes.
Claudia Weintraub
GBKatherine was great Katherine was great. Her information was thorough and she patiently explained things on a webinar for over two hours. It's hard though to ask questions in a forum of over 300 participants and reaching out to staff is almost impossible due to the volume. Some of the very personalized answers are tough to answer in such a forum. But, Katherine was/is amazing. Thank you.
Marlene Beltran
GBHPP Cares has great customer service My experience with HPP cares was very informative and helpful. I know that without Emily and her expertise I would not have know what to do. She was very patient and knowledgeable and was able to answer all my questions and concerns.