Unhappy Australian
AUWill not refund your money I joined up excitedly and then realised I don’t actually know what I’m getting. So I cancelled my subscription. Was easy to do but to get the refund forget it 😡. After numerous tennis ball emails to get it I still have yet received it. All they want to do is promise the world. “Lifetime access” to their program bla bla . Any excuse but to refund Updated after a reply was given I actually got 1/2 the refund back just now How pathetic to have to go through all of this stress just for 1/2 the amount paid
Lyn Ryan
AUThe different aspects of the program… The different aspects of the program are great but finding it a bit time consumimg going in & out of each feature. e.g. what you eat > drink>exercise> how you feel etc.
Angela Perry
AUAnother Scam Website!! Avoid!! I was charged double the amount shown, not realising it was in USD and I live in Australia. Then, looking at the menu and program, it did not suit my lifestyle, as it is very expensive and complicated. Asked nicely for a refund, but all I got was a thirty-minute tennis-ball discussion where I was offered everything except my money back! Very annoyed! Avoid this company at all costs!
Nikki Hardy
GBI received brilliant customer service… I received brilliant customer service from Kara E, May and Bella. I was caught out with the automated renewal and was offered a full refund, lifetime membership with a 50% refund which I took up. The whole team were responsive and more than fair, a refreshing change. I like the app but would like more vegan options,
Michelle Snider
GBKristie made my experience great Kristie made my experience great. I was a little disappointed because I couldn't follow the meal plan, but she gave me an offer I was very pleased with!