Michelle Snider
GBKristie made my experience great Kristie made my experience great. I was a little disappointed because I couldn't follow the meal plan, but she gave me an offer I was very pleased with!
Nikki Hardy
GBI received brilliant customer service… I received brilliant customer service from Kara E, May and Bella. I was caught out with the automated renewal and was offered a full refund, lifetime membership with a 50% refund which I took up. The whole team were responsive and more than fair, a refreshing change. I like the app but would like more vegan options,
Nancy Wright
GBSame bad experience as others here I had same experience as another customer listed here. I canceled my subscription a year ago, within a month of purchasing it, (by phone, so there is no record, of course) and then was hit with an annual renewal today. And then told it could take up to 6 months before it was "reviewed" and a credit was issued to me -- and my account was FINALLY canceled. Terrible customer service. Sorry I ever did business with them.
Unhappy Australian
AUWill not refund your money I joined up excitedly and then realised I don’t actually know what I’m getting. So I cancelled my subscription. Was easy to do but to get the refund forget it 😡. After numerous tennis ball emails to get it I still have yet received it. All they want to do is promise the world. “Lifetime access” to their program bla bla . Any excuse but to refund Updated after a reply was given I actually got 1/2 the refund back just now How pathetic to have to go through all of this stress just for 1/2 the amount paid
Ryan Hill
AUI would like to thank Jasmine for here… I would like to thank Jasmine for here help and guidance. I'm just starting and being able to talk to someone about different things is really helpful.