Karen Fasulo
CAHorrible experience I signed up in October 2024, I’ve not received any communication from them since November 2023. I cannot log into their app. I honestly thought they were no longer in business until this morning when my PayPal was charged another fee. Now I’m scrambling to find out how I can cancel my subscription.
Nikki Hardy
GBI received brilliant customer service… I received brilliant customer service from Kara E, May and Bella. I was caught out with the automated renewal and was offered a full refund, lifetime membership with a 50% refund which I took up. The whole team were responsive and more than fair, a refreshing change. I like the app but would like more vegan options,
Diane Mcnally
GBI went from apprehension to motivation! After I joined Reverse Health, I started navigating the program more. I didn't feel it was the right fit for me and contacted their live chat. I was hooked up with Jasmine. We had a very long chat session. Jasmine was patient and understood my apprehension. To make it less stressful she (Reverse Health) made an offer that I couldn't refuse. Jasmine answered ALL my questions and helped me to focus only on what I can do. After our chat, I understood the program better and felt motivated to give it an honest try. Thank you to Jasmine.
Rewiina
AUI had cancelled my subscription back in… I had cancelled my subscription back in November last year (2023) Had a withdrawal made this April 2024. Had to hunt back thru my bank statements to ensure no other withdrawals had been made. I went back into the Reverse Health App to see what had happened. It came up with that my subscription was still active. This is incorrect. I have cancelled my subscription again. I will be contacting my bank regarding this payment. I do not trust this site at all. More fool am I.
Helen Walker
AUThe program and recipes are great and I… The program and recipes are great and I lost weight the first week which motivated me. However week 2 I did more exercise and enjoyed the food and lost no weight so became disappointed and weakened to chocolate. Will pull myself together and get back on track but it’s so frustrating!!