Very good customer service Very good customer service. I was shipping out of the country and not the standard procedure. There were complications but AMS resolved everything as soon as the came up.

Five stars from me! They designed my fireplace doors. I absolutely love them they are so beautiful and excellent quality. They really exceeded my expectations. The coloring on them is beautiful. They are timeless which is exactly what I wanted.They are very professional showed up on time and the installation was perfect I haven’t had any problem with the mechanics of them they open and shut smoothly and have sturdy hinges. The doors peel really solid.

High-Quality Product The quality of the fireplace screen. It looks beautiful in our Family Room.

Lost order demonstrated great customer service My order got "lost" and I called to try and confirm the status. The people at AMS were so responsive to my problem and kept me informed of their actions on a regular basis. The fact that I continually heard back from them until the product showed up at my house kept me from panicking about the order. Very appreciative of the customer service I received

AMS Fireplace cares AMS Fireplace cares about your satisfaction. There are lots of sites out there with similar products, but whenever I work with the AMS team, they show just how much they care about your needs. The staff are very knowledgeable, kind and helpful. I definitely recommend shopping here!