Lori Sanders
GBFive stars from me! They designed my fireplace doors. I absolutely love them they are so beautiful and excellent quality. They really exceeded my expectations. The coloring on them is beautiful. They are timeless which is exactly what I wanted.They are very professional showed up on time and the installation was perfect I haven’t had any problem with the mechanics of them they open and shut smoothly and have sturdy hinges. The doors peel really solid.
Sally
GBLost order demonstrated great customer service My order got "lost" and I called to try and confirm the status. The people at AMS were so responsive to my problem and kept me informed of their actions on a regular basis. The fact that I continually heard back from them until the product showed up at my house kept me from panicking about the order. Very appreciative of the customer service I received
Michael Manley
GB6" Stone lintel fix Prety fair deliver timeline from order. Order was correct. Only issue they only have a 4" steel angle bracket for like brick lintel. I had a stone lintel with a 6" steel plate to attach bracket, so if I was not creative, the screen would not have gotten installed. I used the 4" provided added another 4" plate drilled holes and bent ends to make a 6" bracket. they should have a 6" option for steel bracket.
Gary & Patricia Taylor
GBVery courteous staff and presentation… Very courteous staff and presentation of offerings. No pressure to buy, lots of advice. Estimated did perfect job of measuring and when installers cane they were in and out in no time and left the area cleaner than when arrived.
Rosie Cooper-Neary
GBThe product shipped later than… The product shipped later than anticipated, and the AMS rep was rude on email when I inquired about this. I then got in touch with a second AMS rep who was super helpful, and she found the product sitting at the local courier facility waiting to be delivered. Due to delivery restrictions in my area, organizing the delivery was difficult. When the product was finally delivered, we discovered that the lava rock wasn't shipped with the firepit. This took an additional month before we received it.