Joe Yaggi
GBGreat people with excellent experience Great people with excellent experience. I had to take a day to wait for fire pit that was supposed to be delivered and installed. Then another day for install in which only 1 guy showed and together moved 400 lbs to back yard. He was a great employee as were all I got to meet. Thanks I am completely satisfied with service and quality joe
Sally
GBLost order demonstrated great customer service My order got "lost" and I called to try and confirm the status. The people at AMS were so responsive to my problem and kept me informed of their actions on a regular basis. The fact that I continually heard back from them until the product showed up at my house kept me from panicking about the order. Very appreciative of the customer service I received
Wendy Hughson
GBI spoke with both Scott (first) and… I spoke with both Scott (first) and Niki (second). They were both very informative and helpful, even as the office was closing and they were the only two left in the building. I'm happy to refer anyone I know interested in purchasing a fire pit to AMS Fireplace. Thanks so much for the easy handling of my purchase and your generous and patient interaction.
Michael Manley
GB6" Stone lintel fix Prety fair deliver timeline from order. Order was correct. Only issue they only have a 4" steel angle bracket for like brick lintel. I had a stone lintel with a 6" steel plate to attach bracket, so if I was not creative, the screen would not have gotten installed. I used the 4" provided added another 4" plate drilled holes and bent ends to make a 6" bracket. they should have a 6" option for steel bracket.
Lori Sanders
GBFive stars from me! They designed my fireplace doors. I absolutely love them they are so beautiful and excellent quality. They really exceeded my expectations. The coloring on them is beautiful. They are timeless which is exactly what I wanted.They are very professional showed up on time and the installation was perfect I haven’t had any problem with the mechanics of them they open and shut smoothly and have sturdy hinges. The doors peel really solid.