Bob Clarke
GBWe recently had some damp works carried… We recently had some damp works carried out by Tapco and from start to finish they were excellent. from booking in the work to the man carrying out the works, when he left each day he tidied up and left our rooms very clean.
Ken Shaw.
GBA very professional company My wife and I really were not looking forward to having the damp proofing works carried out at our new house because it included removing a lot of plaster and breaking up parts of the concrete floors. Fortunately we chose Tapco HomeDry who were very professional from start to finish. The technicians were very exoerienced, thorough and clean and Emma and Ella in the office were always very helpful. Not the cheapest but the best, you get what you pay for. Well done Tapco. Ken & Carole Shaw.
Anon
GBGreat experience from Garry the… Great experience from Garry the surveyor who came out to do the initial survey and gave us plenty of advise on how to take care of the property. He also came back a second time at our request because we thought there was further damp in the house but there wasn't! Garry still showed up and gave us some fantastic tips to identify and also future proof the house from damp!
Claire Hubbard
GBA 5 day damp proof job turned into over… A 5 day damp proof job turned into over 5 weeks when they hit a water pipe, fitted the wrong pipe connectors and then laid a screed that failed. It wasn't actually any of these things that bothered me, it was the attitude of Zak. I could hear him on the phone advising experienced builders to cover up problems. Nigel was saying there is water everywhere, the couplings are wrong and I could hear Zak say 'just pour the screed'. Then Nigel got in trouble for being honest and pointing out things that had gone wrong. If they are willing to be dishonest and cover up issues I've got huge concerns. They have finally finished the work but never offered an apology or any compensation. We asked to discuss our situation before making a formal complaint but no one has got back to us.
James Woled
GBVery happy with the work done After having an issue with damp in a bathroom, Tapco came out and did an initial survey, offered great advice and solutions to fix the problems with cost and customer care in mind. I was kept up to date from the team with what was happening, the work was completed quickly and the team were very polite and tidy with minimal disruption where possible. The team also gave some great advice on how to prevent future issues, if any come up though I know where I'll be going!