Great experience from Garry the… Great experience from Garry the surveyor who came out to do the initial survey and gave us plenty of advise on how to take care of the property. He also came back a second time at our request because we thought there was further damp in the house but there wasn't! Garry still showed up and gave us some fantastic tips to identify and also future proof the house from damp!

A 5 day damp proof job turned into over… A 5 day damp proof job turned into over 5 weeks when they hit a water pipe, fitted the wrong pipe connectors and then laid a screed that failed. It wasn't actually any of these things that bothered me, it was the attitude of Zak. I could hear him on the phone advising experienced builders to cover up problems. Nigel was saying there is water everywhere, the couplings are wrong and I could hear Zak say 'just pour the screed'. Then Nigel got in trouble for being honest and pointing out things that had gone wrong. If they are willing to be dishonest and cover up issues I've got huge concerns. They have finally finished the work but never offered an apology or any compensation. We asked to discuss our situation before making a formal complaint but no one has got back to us.

All round positive experience The teams were polite, helpful, and efficient at all works involved. We had a significant amount of plaster taken off the walls and the team did all they could to keep the dust down, even putting up a clever improvised air lock in place to protect the kitchen/food prep area. Following payment, the paperwork and guarantees were forwarded almost immediately. I guess having been in this work industry for nearly 40 years they do know their business inside out and we felt we were in safe hands.

Recent basement survey We recently used Tapco to survey the damp basement of a property we intended to buy. Jason, the surveyor went out of his way to accommodate our time scale, was excellent at community and we found him to be very professional and helpful throughout. His report and information was clear and easy to understand and we would have certainly used them to do the work, had the purchase gone through. The office team were also quick to pick up the telephone and pass on messages .We highly recommend this company and will use them again next time.

Professional and friendly Professional, reliable and knowledgeable service. One of their polite and friendly workman helped resolve our issue quickly. All finished to a high spec and took every effort to protect our belongings from all the dust. I would highly recommend this company.