just received my mango E this week ! just received my mango E this week ! After a lot of research mangopower caught my eye. Good type of battery, after 6000 charges still 70% cappacity, long 5 years warranty time, etc. Now in august 2023 according to my research the best there is for your money. But at that time I found them they were only still in USA. Contacted them turned out they were coming to Europe. I waited until they opened in Germany and got a great promotional offer from them. Definitely couldn't say no to that. I was helped very well by their customer service. Special thanks again to Vevina from customer service. So far a great experience..

Satisfactory I got off to a little bit of a rough start with support as I felt communications were repetitive and ETAs were not given so I had no idea when I should expect a reply. The process moved along quicker when the distributor I purchased from (LDS Prepper) got involved. The issue was ultimately resolved and a replacement for the defective unit sent in a timely fashion.

So far customer service has answered… So far customer service has answered all of the questions I have asked. They sims to be there with the support needed. Thanks.

Quick and Easy Resolution I contacted Mango due to a Power Station that would not turn on. Joe at Mango arranged for a replacement, which was received. I noticed errors when fully charging the battery via solar. I reached back out to Joe, who remotely updated the firmware on my unit. The new unit is working good now, error free. The troubleshooting process was easy, and the issues were quick to resolve.

Mango Power Review After applying for a refund from Mango Power I was offered an alternative product but this not suit my needs so I asked the company to proceed with the refund. Unfortunately I messed up and got a number wrong on my Iban. This meant my refund had disappeared into the ether which was quite stressful as in effect I had lost it. After many emails Mango Power managed to retrieve the funds and after double checking all the details carefully refunded the monies to my bank account. I was very grateful to Mango Power for their excellent communications as what was essentially my mistake. Great service that went above and beyond. Thank You Vevina your a star.