Kristine McDonald
GBA very happy customer!!! We interviewed many companies when we were building our home and were by far the most comfortable and pleased with Artificial Grass Masters! They are always on time and there has never been an issue when a few tweaks were needed here and there. They also had the best pricing and we live the opportunity to support veteran owned businesses.
Jeff Kerber
GBWe purchased grass in June and After… We purchased grass in June and After the grass was laid the back 1/4 of the yard was damaged( looked totally smashed down and a different color) . The company told us the grass would eventually perk up as that was not unusual. They came back out a couple of times and tried resanding it and raking it to no avail. We asked from the get go to have it replaced but they told us it would spring back. After 3 months of arguing they contacted the warranty company and finally replaced the entire yard of grass. We were very happy to have our problems solved. I would not buy artificial grass again as it is too hot for people and dogs to walk on in the summertime 😟
CB
GBMisleading and Sloppy Where very misleading about how the grass would be with children and dogs even after being asked straightforward questions. Grass has seamlines. Didn’t put enough rock in my backyard surrounding the pool and grass causing bare spots. The patio addition they added for me is uneven and pools water in the center not to mention they splashed cement all over the side of my house and didn’t bother to offer to fix it. Run away!
Anonymous
GBInstallation was ok Installation was ok. I was disappointed they did no grade the area better as they said they would. Water pools where it shouldn’t. Also there is a visible seam where they connected 2 pieces of grass. During installation was told the seam would be unnoticeable when they were done which was not the case.
Marilyn Van Eynde
GBHad several landscaping changes made to… Had several landscaping changes made to our yard and the project manager made careful notes of each one, all on his I-pad. Was impressed with how he was able to complete a detailed estimate before he left. He also left a folder with information about his company and how he can service us better than others. Everything went as schedule and was completed in one day, mainly due to the hard work of his crew. Clean up was excellent and we were given a final detailed receipt along with a printed warranty. They left us with a good feeling about our decision to hire them.