We were surprised and pleased that… We were surprised and pleased that Artificial Grass Masters did much more than artificial grass. They did a superlative job for us by putting in a paver and flagstone patio and walkway, and finishing it off with excellent landscaping. The management of the job was first class, and we felt well treated. Thanks Artificial Grass Masters! Best regards, Scott & Trish

After completion of job In December… After completion of job In December Called about water leaking and was asked to call back in January because all workers were booked. We called January 3rd talk to Victor he said to call back next week. We called Victor said he was too busy and would charge to come and take a look then stated if he takes his workers off the job then it would cost money. Victor said I wold pay for it. Would never refer this company again I need a lawyer.

This place only cares about money This place only cares about money, not the quality of the service provided. Spent a significant amount on turf for my whole backyard. They brought the product first week of July during the hot Arizona sun with triple digit temperatures. The product sat at my curb with heavy clear plastic bags and other tools rolled into itself for over two weeks. once they installed, I noticed a very large area of uneven turf. I noticed right away there was a large spot of turf that seem to be misshapen and would not stand up like carpet fibers would. The workers explained that after a week they should go away. It didn’t. immediately called. The company came out and took pictures and later on had the audacity to blame it on the fact that I had a window which didn’t even hit that area of the line that was causing this problem. I again very patiently explained that this showed up on the day of install, and could not be because by my window, due to the fact that it not only did NOT hit the spot in question, which was approximately 7 feet long, but also I had pictures to prove that it was THERE on the day of the install that the turf, looked like it was burned. I have written emails and letters with no response, and a year later I am still left with burnt turf because THEY left it out on the street with heavy plastic bags on top of it, which clearly melted the area. The owner and it’s staff does not care. They simply want your money. Stay far away from this company.

This company has terrible customer… This company has terrible customer service. Two weeks after job was finished the unused material and dumpster were still in my front yard. I called on several occasions to ask when they would remove it. They didn’t seem to know nor care. It is still in front of my house. I would never recommend them.

Installation was ok Installation was ok. I was disappointed they did no grade the area better as they said they would. Water pools where it shouldn’t. Also there is a visible seam where they connected 2 pieces of grass. During installation was told the seam would be unnoticeable when they were done which was not the case.