Victor Rivera
GBWhat shoddy workmanship What shoddy workmanship, I told my neighbors not to even consider artificial grass masters and go some where else. My tuff has holes and looks lumpy in other areas. I was told that someone would come back to repair the issues on and to this day no one nada zip. I am getting on yelp and make sure everyone knows how irresponsible and unprofessional this company is. I am also reporting them the better business bureau.
Sawyer Zuber
GBRecommended wrong grass for my… Recommended wrong grass for my application. Grass is less than 1 year old and is already laying flat due to foot traffic (2 8 year old kids running around a few times per week). I had their installers come once to repair with no success.
Brooke
GBAfter a few years our grass started… After a few years our grass started fading and falling apart. We contacted the company and they told us it was a manufacturer error. They gave us 3 options- we could get the refund for the grass this does not include installation. Or we could have them replace the grass and we pay installation AGAIN. And option 3 was to have them replace the grass but not install. Either way we are either losing the original install cost or paying for installation again. And the company did not understand why I was not happy with this!!! Terrible. Would not recommend.
Kristine McDonald
GBA very happy customer!!! We interviewed many companies when we were building our home and were by far the most comfortable and pleased with Artificial Grass Masters! They are always on time and there has never been an issue when a few tweaks were needed here and there. They also had the best pricing and we live the opportunity to support veteran owned businesses.
Bobbie Jameson
GBAfter completion of job In December… After completion of job In December Called about water leaking and was asked to call back in January because all workers were booked. We called January 3rd talk to Victor he said to call back next week. We called Victor said he was too busy and would charge to come and take a look then stated if he takes his workers off the job then it would cost money. Victor said I wold pay for it. Would never refer this company again I need a lawyer.