My chi palm was “thumping” so I called… My chi palm was “thumping” so I called to ask about whether it needed to be returned for repairs. The Chi Tribe representative was exceptionally gracious and thoroughly knowledgeable about the complexities of the unit and explained the reason for the noise much to my satisfaction. After all was said and done there was no need to return the unit. This chi palm is a miracle in disguise. I use it daily on every part of my body in need of healing energy. My involvement with the Chi Tribe goes back decades and I am eternally grateful to Richard and his family of helpers for making this miracle possible. This chi palm in my opinion is a quantum leap from the infratonic 9. It is so ergonomically facile and works wonders. I recommend it to everyone.

Very pleased with my Infratonic 9 and service provided. I have been using an Infratonic device since I was diagnosed with breast cancer 25 years ago. While using the device I experienced reduction, in pain, stress and increased range of motion , after a Mastecomy. In 2008, I upgraded to a newer model for overall health benefits and relaxation. I had a good experience with that model as well. In 2020 I once again upgraded to the Inratonic 9. The trade in experience and customer service was wonderful. I was treated like a valued user of Chi Products. Service was efficient and timely with follow-up to make sure I was satisfied. I am pleased with the Infratonic 9 and enjoy the convenience of the portability of the new device and long batter life. ---Carol Podpora

Our Family loves the CHI Institute Our Family loves the CHI Institute - for over 10 years we have used the Infratonic 9 to heal and prevent injuries - I also love how it helps me fall into a deep sleep. I have also used this on various dog injuries and I believe it to be most helpful. The Staff and customer service is OUTSTANDING!!!! Patient and very friendly they support the customer, repairs have always been prompt and well done.

Love their products Love their products. Innovation and commited customer service. As a practitioner I've used the infratonic line for decades. Invaluable tools. Every home should have one. I sincerely mean that. Every patient of mine who has purchased one knows this is true. Many uses and applications.

Terribly made The old infratonic was made so well. This one has a hole in the back that they covered with a sticker. The sticker of course gets warm against your skin and comes off. All you can expect as far as repair is to have another sticker sent to you. I have had 4 of these machines. All were worth it but this one. Shame.