INITIAL CONSULT Dr. Frazier was very nice. Knowing I was on 5mg of zepbound for less than 1 month, she did ask if I wanted to titrate to 7.5mg - wasn't sure if that's an upsell required of her, but thought that was a little weird since i just started. Otherwise she was very nice.

very happy with my first appointment very happy with my first appointment. my Dr was well informed and helped me make the best decision for me, it nice having help from a caring professional.

Great first experience Great first experience! I had my first Mochi appointment with my provider, and I was so pleased with how it went. He was so patient and really took his time to ask if I had questions and explain everything. He was very thorough in going through my health history, and came up with a plan for my weightloss that was perfect for me. He submitted my prescription right away and I can't wait to get my meds. I look forward to continuing the program! Mochi is so easy to use!

Jen is wonderful! Jen is wonderful, experienced and knowledgeable. She answered all of my questions! I am excited to start on this journey.

BAD customer service &broken promises I joined and did a 3 month subscription. I had alot of questions and called customer service. The lady I spoke to barely spoke English and I couldn’t understand her. I Was promised a call back with an hour by a supervisor cause I had questions- never received a call back. Have sent multiple emails and no response. I finally got a call back and none of my questions were answered, very evasive. I am a new client and paid for 3 month subscription but can’t see a nutritionist for over 2 weeks (so obviously won’t get medication for 3-4 weeks) because they don’t have any openings on schedule- so why am I being charged for a subscription I can’t even use….bad customer service and broken promises. And now I found out the nutritionist can’t prescribe medications so won’t even do me any good, who am I suppose to talk to? LOTS of other companies out there that offer same service. Gotta be better than mochi health