Karol Helms
GBSafe, reliable products and fantastic customer service!! X-Pole USA NEVER uses plastic parts like some competitors. You are getting a well engineered product made from quality materials and safety in mind. With sizes and finishes to fit ANY pole dancer's needs and preferences, you will find the perfect pole at X-Pole USA.
Teanna Robinson
GBGreat Reputation and they have KLARNA! Roxanne was super helpful in answering my questions for the best pole finish for my concerns with living in a very humid climate. I just placed my order and I’m so excited! I did not do much research in poles before buying a cheap off brand one, and boy have I regretted it. I was able to use Klarna in order to make payments and I’m so thankful X-Pole USA has them as an option. I CANNOT wait for my new pole to arrive and once again, HUGE “thank you!” to Roxanne for being so knowledgeable and helpful. And THANK YOU X-Pole for making such good quality poles that every user raves about.
Lily
GBAmazing customer service. Ordered my stage and it didn’t take long for it to be ready for pick up. Timing for pick up was a bit tricky for me, my husband is a hotshot driver and usually in the area but at no set time. Stef was amazing when he walked in without a scheduled pick up time and allowed him to pick up my order. After a few days of having it at home I opened my stage to set it up and one plate was a bit damaged. I immediately messaged customer service after hours and was contacted by Roxanne as soon as they opened the next day. She was quick to offer a solution and shipped me a new plate. I am a fan of their customer service and will continue doing business with them. Thank you so much Stef and Roxanne for a wonderful experience!
Chelsea June
GBCaroline went above and beyond to help… Caroline went above and beyond to help me and was an absolute joy. This was one of the best customer experiences I jave had with a company and it made me a more committed buyer.
Shelby
GBFedEx lost my package but XPole took care of me! FedEx lost my package but XPole resolved the issue by sending another pole and mount to me. Carolina wanted to make sure I didn’t have to wait any longer for my package. She is great. She truly cares for the customer satisfaction. The company truly cares that all customers get the VIP experience even if FedEx drops the ball on the delivery. I can’t wait to get my pole. Thanks to Carolina she will get the replacement one to me ASAP.