Alex responded really quickly and is… Alex responded really quickly and is shipping out a cntrlr69Pro to replace the cntrlr69 that came with the pro T4 fan. Couldn't ask for quicker or nicer service. Didn't have to argue or anything. Trust me, thats rare these days. Thanks Alex & crew.

AC Infinity Controller 69 Pro Plus AC Infinity Controller 69 Pro Plus. The product is well packaged and is very sleek. Now the bad the controller is very unstable and doesn't work very well. The controller will not maintain a wifi connection. You have to reconnect the controller to a wifi connection on a daily basism The controller is a huge disappointment.

The best customer service in the game The best customer service in the game. I will continue to be a loyal customer for many years to come. And these new fans are amazing.

I ordered AC INFINITY PRODUCTS after… I ordered AC INFINITY PRODUCTS after reading reviews for months. I still haven't received my order a month later. I'm afraid to complete my set up with the humidifier as it has already been a too lengthy process and I've unfortunately lost time and money thus far... I hope once the remaing items purchased make its way to my door, I'll be able to get this working efficiently & effectively. Poor communication and unpredictable shipping.... still not showing an eta!

Handled on first call Handled on first call. All problems were handled with expedient and professional manner. UPS service could stand improvement. But is fixed and working great.