DO NOT BUY ANYTHING FROM THIS COMPANY DO NOT BUY ANYTHING FROM THIS COMPANY the ATEZR L2 36W Laser Engraver . the Laser that is being weird & acting crazy after one week.doesn’t follow the Lightburn program & it does whatever it wants.It makes a mess everywhere when you drawings something and wasting a lot material.the laser stops working correctly, it starts cutting a vertical line at every job it moves in random directions. The website phone number does not work. Emails get you in a loop from hell.Don't buy this piece of garbage

Best power laser After a deep searching I decided to go for V35 plus, a great upgrade on my old 5w engraver. It looks well made, strong and precise, with high cutting and engraving power. Just finished assembling and made some easy tests. Really love it. Beside that I can say the customer service is snappy and very close to you, with responsive and exhaustive answers. everything seems to run smooth and pleasent. Thanks a lot to Mona. Mario

No support The website phone number does not work. Emails get you in a loop from hell. There is a 3-7 day delay in correspondence and you never hear back from their "professional" for assistance. It is difficult to get any help and impossible to do a return.

Atezr P20 Plus is a powerful machine & good for beginnner too. I found the P20 Plus on the big online place so I decided to look at Atezr's website first. They had a better price and faster shipping and helpful information for download, etc. so that was a great first impression. They shipped immediately with communication too. I did contact customer service about something and they helped me and were quick to reply each time too. The P20 is very well packaged and the parts are great fit and finish. It worked perfectly with the first test. I did like that somebody on a forum had a nicer interface for the hand control if you want to "mod" it. The accessories available for Atezr appear to be top quality as well. Overall it seems like I made the right choice between it and the other 5 or 6 top machines!

DO NOT BUY ANYTHING FROM THIS COMPANY I would like to point out that I can document what I am writing with the emails sent to service, after just over 2 months the machine stops working correctly, it starts cutting a vertical line at every job, an email exchange starts with the assistance, in which I send several videos with the problem (therefore documented!), after weeks of back and forth they write to me telling me to use it to cut images as small as stamps and possibly simple, now I have spent €1100 for something unusable, assistance terrible and horrible products, I give you some advice, DO NOT BUY ANYTHING FROM THIS COMPANY, because the day you need assistance you will be left ALONE!