Part was exactly as ordered Part was exactly as ordered. Although website did not display a picture of it; I was trusting the part number since I knew what I needed. Only real issue was no email order confirmation. Did get an email once I inquired about my order thru the website and all was good.

I ordered theGerber faucet replacement … I ordered theGerber faucet replacement kit and was disappointed with the contents of kit. I f I had not retained the old parts the kit would have been useless. I had to use several of the old parts ina order to make the kit work. I thought in purchasing the kit I would get ALL necessary parts but that was not the case.

Common product - lousy shipping I bought this on line and from this company because I needed to repair my sprinkler system quickly. The company offered 2 day shipping for an $8 adder. The order was placed on a Thursday. The package was not received until 7 days later. I did not call to argue the point as it was only 8 dollars but will not be purchasing from here again. The part did arrive undamaged and well packed, hence the 2 stars.

Not the best customer communications however quick shipment Not the best customer communications. You are not put on hold when you call, instead they ask that you leave a voicemail or email them. No updates after buying product days ago. No response to email inquiry after three days. However, I got my order in one week!

Our boiler broke down (no hot water or … Our boiler broke down (no hot water or heat) and we needed a new control board pdq. Paid the extra for 2 day shipping. Two days later it arrived on schedule and we couldn't been happier with their service.