Nobody ever came to mow but I was (over)charged right away Ordered service, was quoted a price, immediately charged, for an amount about 10% higher than what was in the confirmation email, nobody came. Called to complain, was given a new service date, nobody came AGAIN. Now I'm contesting the transaction through my bank, trying to get my money back... I should have called a trustworthy local company right away, these guys sit in New York and talk a big game but aren't ready to deliver.

Just used Plowz & Mowz last night at… Just used Plowz & Mowz last night at double the normal price I would contract for my driveway ($75 instead of $35 contract). The driveway was not backscraped, leaving 2 inches of now compacted snow, plus we were not asked to notbe cars around, so those areas have 4 inches or more left. P&M said the job was great and did not provide any resolution. Do not use them--no screening of subcontractors and then no customer service.

Absolutely terrible every time Absolutely terrible every time. They take hours to get to you even for an ASAP request. They missed a whole section of my driveway, tore up my lawn and left inches of snow. When I contacted customer support I got a glorified “oh well not our problem” I’ve had many issues with this company. They’re overpriced, don’t care about customer satisfaction or property damage. I would rather use a spoon to dig myself out of feet of snow than use them again.

Jobs often dropped/rescheduled My experience this year has not been great. I've had several jobs where the provider rescheduled multiple times, and then was dropped from the job and plowz and mowz couldn't get a new provider assigned. The worst case, it was over three weeks from the original job date until my lawn was finally mowed, the grass was over a foot tall. I'm not sure I will continue using plowz and mowz next year based on how this past year has gone.

Willingness to serve Bad weather conditions are happening often in the province I live and the citizens are obliged to clear the snow outside their houses, for not causing accident to anyone passing by. But the time is few and I am busy all the time! Now with their services I am done with this problem and relieved from keeping an eye outside all the time.