John Horn
GBGreat customer service Great customer service. I was called and emailed to verify my order. They explained that they wanted to make sure I was getting what I wanted. I needed to add length to my rope order to accommodate the eye splices. Had they not called, my ropes would have been shorter than expected.
Deborah Davis
GBGreat company I’ve ordered the same rope before and was pleased again with the quality. The Customer Service department told me when I ordered that the rope was out of stock, but would be available in a few weeks, and asked if I would be okay waiting. I especially appreciated their professional and concern for my order because it was very small. Another company probably wouldn’t have given it the same level of care.
Taylor
GBGreat experience Excellent product with fast shipping. Ordered the misc box of rope on a whim in addition to my original order and received far more than I expected for the value. I will for sure be doing business with knot and rope again
Traci Powell
GBHappy customer!! Great customer service! They didn't have enough rope to fulfill my order, so they sent me what they had (shipped out the same day I placed the order) and put in an order to their supplier for the rest. I had my second shipment in no time.
Scott Lesak
GBGreat quality rope Great quality rope! I had a custom rope length made for saddle hunting and am very happy. Although the order was very transparently backordered, I received it well ahead of my expectation. As an arborist, I am extremely critical with the inspections of my life safety equipment and this is high quality equipment right down to the perfect splice! I will definitely order from here again.