No problem with service at all No problem with service at all, but I found the nylon rope to be very loosely woven compared to UK rope. I did a number of eye splices and the individual strands that make up the three strands also loose. The profile of the rope is very knobbly compared to the cylinder shape I prefer.

Rope and custom loop stitching The rope and stitching work were both top notch. Customer service was excellent as well. I had few questions on my order and they were answered promptly and accurately. My order was custom and was shipped within a week. I was very pleased overall.

Easy Peasy! The sales staff offered a lot of guidance and instruction prior to our purchase and afterwards as well. Our order arrived as ordered and in pristine shape. Very easy and pleasant experience.

Ordered various ropes from them for… Ordered various ropes from them for various projects and the whole process went surprisingly smoothly. Their website offers an extensive selection of materials, colors and thicknesses, allowing me to accurately select the ropes I need. Ordering was easy and delivery was on time. Having received the goods, I was pleasantly surprised by the high quality of the ropes; they completely met my expectations. Overall a great purchasing experience and I would confidently recommend this company.

Buyer Beware Beware! Returns are slapped with a 30% Restocking Fee! In the day that shipping is free and returns are free, this company is still living in the past! You are also required to pay for postage for all returns! For those reasons, I will never be a customer nor recommend this company until new young owners take over and get with the times!