Buyer Beware Beware! Returns are slapped with a 30% Restocking Fee! In the day that shipping is free and returns are free, this company is still living in the past! You are also required to pay for postage for all returns! For those reasons, I will never be a customer nor recommend this company until new young owners take over and get with the times!

Happy customer!! Great customer service! They didn't have enough rope to fulfill my order, so they sent me what they had (shipped out the same day I placed the order) and put in an order to their supplier for the rest. I had my second shipment in no time.

Rope and custom loop stitching The rope and stitching work were both top notch. Customer service was excellent as well. I had few questions on my order and they were answered promptly and accurately. My order was custom and was shipped within a week. I was very pleased overall.

Great information source Fast! Easy to use website. Great information available that is easy to navigate. They did screw up my order but quickly returned portion of cost related to it.

Great website for ordering Great website for ordering. Customer service prompt when needed. I ordered online and then needed to modify the order via chat/telephone. In the end I received a great product. Highly recommended.