Robert Reis
GBI got exactly what I ordered I got exactly what I ordered and received my order confirmation almost immediately. My order was shipped the next day and arrived on time. The quality of the ropes were exactly what I wanted. Kudos to Knot & Rope Supply.
Deborah Davis
GBGreat company I’ve ordered the same rope before and was pleased again with the quality. The Customer Service department told me when I ordered that the rope was out of stock, but would be available in a few weeks, and asked if I would be okay waiting. I especially appreciated their professional and concern for my order because it was very small. Another company probably wouldn’t have given it the same level of care.
Joseph C
GBBuyer Beware Beware! Returns are slapped with a 30% Restocking Fee! In the day that shipping is free and returns are free, this company is still living in the past! You are also required to pay for postage for all returns! For those reasons, I will never be a customer nor recommend this company until new young owners take over and get with the times!
Jim R
GBEasy Peasy! The sales staff offered a lot of guidance and instruction prior to our purchase and afterwards as well. Our order arrived as ordered and in pristine shape. Very easy and pleasant experience.
Ken
GBRope and custom loop stitching The rope and stitching work were both top notch. Customer service was excellent as well. I had few questions on my order and they were answered promptly and accurately. My order was custom and was shipped within a week. I was very pleased overall.