Suspicious quotes - beware James from 2nd City recently quoted me £336.00 (inc VAT) to replace a syphon and handle kit in my toilet cistern. I was suspicious as it seemed a simple repair so got a second quote that was £70-80 max. I also have suspicions about one of two further quotes James gave me (for over £1,000) as my second opinion diagnosed a different, much less serious problem that needs little if any attention. I was surprised to be charged £65+VAT for the visit which was effectively giving me a bit of advice and quoting me for these 3 jobs. I will not be using 2nd City and am suspicious about all the 5 star reviews on here. Following 2nd City's response, I am inclined to say that I am simply reporting the facts and how my experience made me feel

Quality service, much cheaper than home serve I had the nightmare of a leaking boiler on a Friday night. Saturday morning I rang 2nd City and an engineer came out promptly and replaced the filling loop. No mess, no fuss, courteous and efficient service. They respect social distancing guidelines if you’re worried about Coronavirus. The quote for the job was almost three times cheaper than home serve.

First time we used the company First time we used the company. Fast, efficient service. Engineer - Dan (Covid safe PPE) was very helpful in explaining the process of removing old boiler & installing new one. He also removed an old gas fire, sealing & making safe pipe work. Would definitely recommend the company.

Two radiators were driving me crazy… Two radiators were driving me crazy until Gary and Ben from 2nd City arrived they spent the whole day flushing my system now all 11 are working and my house is warm and cozy.

Booked these guys after a friend’s reccomendation Booked these guys after a friend’s recommendation as I was in trouble with a backed up waste pipe. The lads arrived when they said they would and got on with unblocking my mains drain after quickly identifying the problem location. Can’t speak highly enough about the efficiency of the boys and the well mannered attitude and professionalism of the staff from first contact to work completion. 👏🏾👏🏾