Our order arrived complete, the system works great! Our order arrived complete and in perfect condition. Set-up was easy. While the online videos were very helpful, as a retired Technical writer, I did find that the instruction manual could be improved. The instructions for programming the system could be clearer as not everyone has a smartphone. The system is working very well and there has been a marked improvement in our water.

Mini Trax installed in Motorhome I purchased a Mini Trax water softener and installed it in our Motorhome. This is a compact softener that is meant for installations in a permanent location and proved to be a challenge adapting it for our Motorhome. I spoke to technicians several times as installation issues arose and they were always extremely polite and knowledgeable. They are a model of how tech support should be. Kudos to a great team and a great company.

Great American made product Great American made product! Super easy to install and works great. It would be nice if a tester was include so you could see the improvement. I was unaware of the water pressure needed to filter the water and that there is runoff, it would be awesome if it could be reclaimed somehow to avoid waste. Overall Super Happy! Highly recommend this American filter and would suggest others buy American as well.

Customer service is horrible and not helpful I have a non working USwatersystems RO unit. I have called several times for help finding the part numbers for the equipment I need to make the system work. An employee with a speech defect keeps hanging up on me. He wants to tell me how bad my problem is, without suggesting part numbers or a way to move forward with my repair. USwatersystems is all about the sale. They do not care about leaving you with a working system. Save yourself time and money and buy from someone else.

I installed my new US Water Aquapurion… I installed my new US Water Aquapurion 5-Stage Reverse Osmosis System a couple months ago. I set it up to filter to countertop faucet and kitchen sink and also to service my water and ice on my refrigerator. This is truly a game changer with the quality and clarity of my drinking water and ice. Fairly easy to install. Rather than installing under the sink and use up 1/2 of my storage space I chose to install it in my lower level utility room. This will make it much easier for future filter changes as needed.