Horrible customer service Horrible customer service, extended processing times. Go elsewhere. Placed order Friday 1-19-24 at 10:00 am (before the 3:00 pm cut off time as stated on web site) called to check status on 1-23-24 was told will not ship out 1-26-24 then 3-6 days for delivery. Only bought a $35 common V3006 valve. Wasted two days to find out not shipping for 3 more days. My mistake will not happen again. Shop elsewhere.

Easily installed system with delicious… Easily installed system with delicious pure water. We have enjoyed it for over 10 years. A ton of savings not having to buy bottled water and better quality filtration than most bottled waters provide. A real blessing...

So far so good So far so good. Josie(?) did a fine job answering questions pre-sale, getting me a decent quote, and shipping the unit quickly. Installation was easy. Not 100% sure the storage tank is filling all the way--feels light when I lift it. Also sounds like a lot of water draining right after using it. Will call customer service to see if this is normal. But seems like an excellent company and the system is working well so far.

Very happy with our Trax compact… Very happy with our Trax compact system. Replaced a Kinetico system and even with costs for some re-plumbing saved thousands. Had to make a couple calls for items missed on original shipment but overall shipping was fast and dealing over the phone was easy.

Dom and everyone at US Water were a… Dom and everyone at US Water were a great help starting from design to installation. My system was somewhat complicate and we and we had a tremendous amount of iron in our well that would ruin the marble tile we just put in. Tested the water numerous times and water is perfect and iron free! Thanks for all your help and would recommend US water to anyone looking for a water treatment system