Horrible customer service Horrible customer service, extended processing times. Go elsewhere. Placed order Friday 1-19-24 at 10:00 am (before the 3:00 pm cut off time as stated on web site) called to check status on 1-23-24 was told will not ship out 1-26-24 then 3-6 days for delivery. Only bought a $35 common V3006 valve. Wasted two days to find out not shipping for 3 more days. My mistake will not happen again. Shop elsewhere.

Best products at best prices Best products at best prices. Always happy dealing with this company. Any questions or need help, simply call them. I was able to save a lot of money compared to other companies prices. I bought the 4.5"x20" big blue water system with the 3 canister set-up completed and ready for installation. Also with this system you need to get the refillable canisters that sit inside when using granular media. The cost here is way below anywhere else. As for shipping costs, the larger items all shipped free and the smaller orders have a cost. But this is clearly marked and always check the final order before placing the order. No surprises. Very knowledgeable staff.

Our order arrived complete, the system works great! Our order arrived complete and in perfect condition. Set-up was easy. While the online videos were very helpful, as a retired Technical writer, I did find that the instruction manual could be improved. The instructions for programming the system could be clearer as not everyone has a smartphone. The system is working very well and there has been a marked improvement in our water.

So far so good So far so good. Josie(?) did a fine job answering questions pre-sale, getting me a decent quote, and shipping the unit quickly. Installation was easy. Not 100% sure the storage tank is filling all the way--feels light when I lift it. Also sounds like a lot of water draining right after using it. Will call customer service to see if this is normal. But seems like an excellent company and the system is working well so far.

I installed my new US Water Aquapurion… I installed my new US Water Aquapurion 5-Stage Reverse Osmosis System a couple months ago. I set it up to filter to countertop faucet and kitchen sink and also to service my water and ice on my refrigerator. This is truly a game changer with the quality and clarity of my drinking water and ice. Fairly easy to install. Rather than installing under the sink and use up 1/2 of my storage space I chose to install it in my lower level utility room. This will make it much easier for future filter changes as needed.