The water is absolutely disgusting The water is absolutely disgusting. I no longer buy pure drop which is a Coca cola product. Do not buy

Ordered 4 filters on 1/26/23 and… Ordered 4 filters on 1/26/23 and requested a tracking number, No tracking number was sent but one showed up on their site on 2/4/23. Fedex tracking showed "In transit" but without a "Ship date" through 2/14/23. Fedex cancels after 7 days in this status. I wrote support at purerdrop.com. They said they would re-ship by a faster method, using usps. The package arrived as ordered on 2/16/2023. The post office also left a card saying another package from the same shipper was at their station but required $24 postage due. Bottom line: I got what I ordered but had to stay on top of it. No phone support but email was responsive.

Excellent customer service Excellent customer service. I ordered the wrong refrigerator filters by mistake and they were happy to send me the correct ones for the cost of shipping. I would use them again

purerdrop review purerdrop review I placed an order through their website on 11/1/2022. Purchased through paypal for the filters (to be safe since I read the reviews stating it may not be legit) but it was a good deal for 4 filters for my whirlpool refrigerator I could not pass up! tracking was sent on 11/3/2022 and I was delivered on 11/10/2022. Highly recommended!

I placed an order through their website… I placed an order through their website on 12/16/2022. I purchased through PayPal. 6 water filters and 9 air filters for my whirlpool refrigerator were a good deal. tracking was sent a few days later and my order was delivered on 12/24/2022. I highly recommended it! Elmer.