MaryEllen Adams
GBOrdered several filters for my… Ordered several filters for my Whirlpool fridge and checked two days after placing the order to see where they were in the shipping process. Was notified by USPS that they confiscated the package due to conterfeit postage. Let the buyer beware.
Robert Blinkey
GB1st order review update 1st order, counterfeit postage, sent message to customer service and 4 days later, package received in perfect order.
Gavin Bray
GBSAME AS EVERYONE ELSE SAME AS EVERYONE ELSE, SCAM Ordered filters early December, realized today I hadn't received anything. Went to look up tracking and the package was confiscated for counterfeit postage. What a racket. These people are POS.
SL M
GBWrong filters sent/No reply from company **EDIT** The day after leaving this review (day 6) the company reached out to me and offered to send the correct filters. Unfortunately, at this point I had already ordered filters from another company. They were very apologetic and credited my card for the purchase. I ordered a 5 pack of filters for my ice machine. They arrived quickly. However, the wrong filters were sent. I've messaged them through their website, emailed them at both the email listed on their website and the email included on my receipt. The only phone number listed is in China (even though the product shipped from California). It's been 5 days and no response! I've already filed a dispute with my credit card. Don't buy from them.
Bob Braun
GBThey did finally ship my filters to my… They did finally ship my filters to my address, and they are working fine. Just did not receive any notification on my order for ten days and for this day and age with all the scammers out there you need to be prudent in your customer service communication