Wrong filters sent/No reply from company **EDIT** The day after leaving this review (day 6) the company reached out to me and offered to send the correct filters. Unfortunately, at this point I had already ordered filters from another company. They were very apologetic and credited my card for the purchase. I ordered a 5 pack of filters for my ice machine. They arrived quickly. However, the wrong filters were sent. I've messaged them through their website, emailed them at both the email listed on their website and the email included on my receipt. The only phone number listed is in China (even though the product shipped from California). It's been 5 days and no response! I've already filed a dispute with my credit card. Don't buy from them.

I have had 2 orders with them UPDATE: (06/20/2023) I bought a new name brand filter and it had the same issue. A repair person came out today and informed me that the water filter housing was bad. I am waiting for a new one to be installed. Original: (06/14/2023) I have had 2 orders with them. The first order 5 of the 6 filters worked out of the box. One did not. I just started to use the second order of 6 and have gone through 3 of them - no water flow. I will check the other 3 filters to see if they work - if not I will go to the local store and buy a brand name filter for the same price as the 6 pack - but it will work out of the box.

Sent the wrong filters I ordered 3 EDR2RXD1 filters and 1 pack of air filters I received 6 W10295370A/W10295370 that replaces Every Drop filter 1/EDR1RXD1. Sent an email with a picture of the incorrect filters and left a message so far no call email no answer on their phone number. They did get the correct air filters. Update: I resent photos of the sent order they replied sending the correct order . We will hopefully get what we ordered.

Great service The filters were very reasonable, they arrived quickly, and they fit perfectly. Customer support graciously and quickly resolved a minor shipping situation. Pretty much a pleasant shopping experience all around.

Water from D Filters AUG. 16, 2023 The replacement water filters I order are right ones first time order. I found this company on the web site, liked the home page and about the company. I did question they about reviews, like most reviews you don’t know who they are or from. I was using A____n and the service from D Filters very good***** I am retired (78) living in CA. Kris