Water from D Filters AUG. 16, 2023 The replacement water filters I order are right ones first time order. I found this company on the web site, liked the home page and about the company. I did question they about reviews, like most reviews you don’t know who they are or from. I was using A____n and the service from D Filters very good***** I am retired (78) living in CA. Kris

Wrong filters sent… I ordered filters for my refrigerator from an ad that matched my filter number 𝙬𝙞𝙩𝙝 𝙖 𝙥𝙞𝙘𝙩𝙪𝙧𝙚 𝙛𝙧𝙤𝙢 𝘿 𝙁𝙞𝙡𝙩𝙚𝙧’𝙨 𝙬𝙚𝙗𝙨𝙞𝙩𝙚 that matched the filter I need. What arrived were nothing like what I ordered; I emailed D Filters to explain the error. Someone named Rachel asked for my refrigerator identification information. I took a picture of the manufacturer’s id tag, along with a picture of the filter I ordered and of one of the ones D Filter sent. “Rachel” responded by saying I was sent the correct filter. A common bait and switch, in my opinion. I recommend avoiding this company at all costs!

Perfect Fit My Whirlpool manual outlined two different numbers for the water filter depending on the refrigerator model numbers, so I wasn't quite sure if this was the correct filter. The photos on Amazon showed a filter with the same color as the one in my refrigerator. So I ordered it. It was the correct one. The old one was easy to remove and it only took a few seconds to install the new one.

I have had 2 orders with them UPDATE: (06/20/2023) I bought a new name brand filter and it had the same issue. A repair person came out today and informed me that the water filter housing was bad. I am waiting for a new one to be installed. Original: (06/14/2023) I have had 2 orders with them. The first order 5 of the 6 filters worked out of the box. One did not. I just started to use the second order of 6 and have gone through 3 of them - no water flow. I will check the other 3 filters to see if they work - if not I will go to the local store and buy a brand name filter for the same price as the 6 pack - but it will work out of the box.

Poor customer service order ice maker filters after several weeks I inquired as to status and was informed out of stock I had to contact them