1st order review update 1st order, counterfeit postage, sent message to customer service and 4 days later, package received in perfect order.

Ordered several filters for my… Ordered several filters for my Whirlpool fridge and checked two days after placing the order to see where they were in the shipping process. Was notified by USPS that they confiscated the package due to conterfeit postage. Let the buyer beware.

Pricey for what it is The price for these is far above what my old fridge filters were (for a Samsung). It does what it's supposed to do, just wish there were some cheaper and reliable alternatives.

They don't even know Rhode Island is a… They don't even know Rhode Island is a state! I am trying to order filters and in the address area, there is every state to select in the drop down except Rhode Island. Hello!! We may be the tiniest but we do exist as part of the 50! SMH

I have had 2 orders with them UPDATE: (06/20/2023) I bought a new name brand filter and it had the same issue. A repair person came out today and informed me that the water filter housing was bad. I am waiting for a new one to be installed. Original: (06/14/2023) I have had 2 orders with them. The first order 5 of the 6 filters worked out of the box. One did not. I just started to use the second order of 6 and have gone through 3 of them - no water flow. I will check the other 3 filters to see if they work - if not I will go to the local store and buy a brand name filter for the same price as the 6 pack - but it will work out of the box.