Progressive pair and computer pair, both perfect I was able to design both of my pairs of glasses exactly the way I wanted them 1 pair was a Progressive lens with Transitions addition and my other pair is a single vision computer glasses. Both were perfect and I am completely happy with them. With the discounts applied they were less expensive for both pairs than the Warby Parker single pair I got 2 years ago and cheaper then the in-network pair I got before that

Reception was as expected Manager was great and went out of her way to suggest and look for a frame that she thought would be appropriate Reception was as expected and I did not have to wait long for service. The manager at Lens-Craters Van Nuys blvd. Sherman Oaks Ca., Jennifer Tay, was not only friendly but obviously highly qualified and went out of her way to suggest and look for frames that she thought would be an appropriate fit. Satisfied customer,M. Egers Los Angeles

I trust Lens Crafters I trust Lens Crafters. I associate Lens Crafters with Quality. I have had two pairs of glasses and I am completely satisfied with them. My issue was being told that because I bought online all adjustments would have to be made at the Lab my glasses came from. Did I miss the small print that said that on the Website? I would not have ordered online if I would have known that.

I love the selection of frames I love the selection of frames, especially designer frames and the 60% off frames and lenses. I bought two pair (regular and sunglasses), and the price was less than the cost of using my vision insurance. Also my prescription was progressive so I had to replace the 1st set because I couldn't read with them. They adjusted the reading level upward and now I can read perfectly. The replacement was easily done by phone with return postage paid, and the new frames and lenses were received within 10 days. Note: Lenscrafter stores are a separate enterprise from Lenscrafters.com, and you cannot return frames and lenses bought online to a store. Also the online pricing is cheaper than the store pricing since the stores have optometrists to assist you and provide measurements specific to the frames you select. If you need alot of help, recommend using the actual stores. Otherwise I was very pleased with my new designer frames and service!

Sign-in for a created account is… Sign-in for a created account is awkward to locate. Should be visibly available without guessing. A more user friendly web page. Search parameters are too general and any specific search doesn't appear to match the parameters set by the search with no helpful hints as to how the search should be worded.