Professional employees, positive experience Have been to the Eaton Center location many times. Have always had positive and professional assistance. This time it was Kathy who helped me choose the right frame and processed my prescription. Lovely experience from start to finish. They have a wide selection and prices that met my budget.

Amazing, and will buy here first in the future. Awesome make and ship speed, I had my order in my hand in six days.

If you want contacts, don't move loactions I got contacts at lens crafters in riverside in one appointment. Piece of cake. Then I moved a year or so later and had to renew my contact lense prescription. Go to a new lens crafters location and get a trial pair of the same exact contacts I'ver worn for years. Doc tells me try those for 2 weeks then come back, and he won't finalize the prescription until I come back. Well life got busy. I don't have time to go back to just hear, yup, those same exact lenses from lense crafters still work on the same set of eyes a year later. The doc saw me put them on before I left, and I said yup I remember these they feel great. I put them on the very first try and all. Now I'm too busy with work and a newborn to take 2 hours out of my day driving to a completely pointless follow up appointment to 'finalize' my prescription since it's a different location. Seems like a money grab to me. I just wasted my initial appointment fee and got no refunds for that. So my advice, if you want contact lenses just make sure to never move locations unless you want 2 extra appointments per year. I'll just stick to glasses and save money.

Great Customer Service I just had my glasses--purchased elsewhere--expertly adjusted by Cara at the Lenscrafters in Newington, NH. She was warm, welcoming, and great at her job! Wonderful customers sercvice.

Reception was as expected Manager was great and went out of her way to suggest and look for a frame that she thought would be appropriate Reception was as expected and I did not have to wait long for service. The manager at Lens-Craters Van Nuys blvd. Sherman Oaks Ca., Jennifer Tay, was not only friendly but obviously highly qualified and went out of her way to suggest and look for frames that she thought would be an appropriate fit. Satisfied customer,M. Egers Los Angeles