True to size Good quality and true to size, I like it

Breast Pump Adapters The breast pump adapters contained in the kit has 3 different sizes (1each). Well as you know women have 2 breasts and actually need 2 adapters that fit their pump. I looked online to buy a second adapter that fits my pump. The website says to call the customer service number. The number requested my address and info like I was going to be able to receive a second adapter. Only for me to receive an email minutes later saying additional adapters are not available. The company already knows additional adapters are not available. So we are calling and providing our personal info for what exactly? Terrible process that needs adjusting!

Awful chat experience Awful chat experience. Repeated the same information multiple times to the agent. Spent 30 min to accept basic information and it was insulting that agent wasn’t engaging or paying attention. Then he told me just got to Amazon rep instead. Product was faulty and leaked and was looking for a replacement warranty. Have transcript emailed to me bc of how bad it was.

perfect customer service I could not say enough good things about the person I talked to through Facebook messenger! Awa was the kindest and always kept me updated in the time I was waiting for a response, they met ever need and answered all of my questions and helped me with getting the perfect bottles for my little one! I’m very excited to share with everyone how amazing this company is to be in contact with and I can not wait to try out my new bottles!

Great customer service The chat feature was easy to use and the customer service representative was able to help me get the replacement parts I needed ordered. So far I have really liked the Tommee Tippee products, from the bottles, to the double breast pump, and the service! I just wish there was an option to order additional breast pumps parts, like the body, horn, cup, etc, so that when I’m washing and sanitizing 1set, I can use the backup set. I don’t want to have to buy a whole extra double breast pump set, as the motor works for multiple uses before it needs to be charged.