Reached out via Facebook messenger and… Reached out via Facebook messenger and I was contacted within the hour about my issue. Some replacement nipples I had recently purchased began yellowing. Michelle, who I was chatting with, was able to replace the nipples that were affected. I really enjoy Tommee Tippee products and the customer service was good to me too. Thank you!

perfect customer service I could not say enough good things about the person I talked to through Facebook messenger! Awa was the kindest and always kept me updated in the time I was waiting for a response, they met ever need and answered all of my questions and helped me with getting the perfect bottles for my little one! I’m very excited to share with everyone how amazing this company is to be in contact with and I can not wait to try out my new bottles!

Tommee Tippee (North America) is AWESOME! Tommee Tippee (North America) is amazing! I run a daycare in California and I wrote to the company on Facebook Messenger (after I searched the internet and Amazon for replacement valves for the insulated Sportee Cups) I could not find them anywhere so I would just buy new cups. a awesome guy named Ben wrote me and said that he had sent me some.. so happy!!! Thanks Ben you rock! Happy Mom, Daycare provider, Tammy

So helpful and knowledgeable I hope his name was Ben… sorry I didn’t catch his name but He was absolutely the sweetest helped me see the “issues” with my recent purchases and assured me we would get a solution and I think we certainly did. If not I learned something new that I didn’t know before. He seems like a great employee and person who genuinely cares! Thank you for making my night!

Very helpful & wonderful customer service The representative that helped me was reliable, honest, totally AWESOME, and more helpful than most people I’ve dealt with in my life. I used Tommee Tippee products for my son who is now two, and am using the same products and even expanding to more Tommee Tippee products with my new son who will arrive in July. There was a day when my son was a month old and we couldn’t figure out what to do about his colic, so we went to the store and bought 20 different pacifiers. Among those were the Day and Night pacifiers, and they were the ONLY ones that worked!!! Tommee Tippee is our ride or die!