Awful chat experience Awful chat experience. Repeated the same information multiple times to the agent. Spent 30 min to accept basic information and it was insulting that agent wasn’t engaging or paying attention. Then he told me just got to Amazon rep instead. Product was faulty and leaked and was looking for a replacement warranty. Have transcript emailed to me bc of how bad it was.

Excellent Customer Satisfaction I reached out to Tommee Tippee because my cups were leaking and I needed new valves. I was unable to order valve replacements on the website, so reached out to customer service. Customer service was quick and responsive. They sent me new valves free of charge. Very pleased with overall experience.

Reached out via Facebook messenger and… Reached out via Facebook messenger and I was contacted within the hour about my issue. Some replacement nipples I had recently purchased began yellowing. Michelle, who I was chatting with, was able to replace the nipples that were affected. I really enjoy Tommee Tippee products and the customer service was good to me too. Thank you!

Shopping Experience at Tommee Tippee Stepping into the Tommee Tippee Baby Store felt like a breath of fresh air amidst the bustling world of baby shopping. As first-time parents, we were looking for a tranquil shopping experience, and Tommee Tippee certainly delivered just that. From the moment we walked in, the store exuded a serene ambiance. The soft lighting, gentle music, and tasteful displays created a comforting atmosphere, making us feel at ease while browsing through their carefully curated selection. One thing that leaves me dissatisfied is the pricing. It's a really expensive place, so I recommend calculating everything carefully before making a purchase. Thanks for your work!

As of March 31 we have spent well over… As of March 31 we have spent well over a month waiting for our warranty replacement bottles to arrive. Even after we confirmed our address they managed to ship our bottles to the wrong address. Now they have supposedly sent us replacements again, with express shipping but that was over a week ago. Still nothing, no tracking number, no real way of knowing if anything was ever sent. We've now had to buy an entire new set from another brand due to the leaking being so bad. Lost our trust. Truly disappointed.