Tommee Tippee (North America) is AWESOME! Tommee Tippee (North America) is amazing! I run a daycare in California and I wrote to the company on Facebook Messenger (after I searched the internet and Amazon for replacement valves for the insulated Sportee Cups) I could not find them anywhere so I would just buy new cups. a awesome guy named Ben wrote me and said that he had sent me some.. so happy!!! Thanks Ben you rock! Happy Mom, Daycare provider, Tammy

True to size Good quality and true to size, I like it

Very helpful & wonderful customer service The representative that helped me was reliable, honest, totally AWESOME, and more helpful than most people I’ve dealt with in my life. I used Tommee Tippee products for my son who is now two, and am using the same products and even expanding to more Tommee Tippee products with my new son who will arrive in July. There was a day when my son was a month old and we couldn’t figure out what to do about his colic, so we went to the store and bought 20 different pacifiers. Among those were the Day and Night pacifiers, and they were the ONLY ones that worked!!! Tommee Tippee is our ride or die!

I’m pretty sure the support team is a poorly written AI. I’m pretty sure the support team is a poorly written AI. The first question was to ask me things which were on the initial request form. Then the “person” said they’d look into it, and ghosted me. From there, they tried to close the ticket saying I didn’t provide info. I asked for clarification, as the ticket was held on their end as they investigated, and they just resent the message again as is. Now it appears that they’ve just gone and closed the ticket with no resolution.

Excellent Customer Satisfaction I reached out to Tommee Tippee because my cups were leaking and I needed new valves. I was unable to order valve replacements on the website, so reached out to customer service. Customer service was quick and responsive. They sent me new valves free of charge. Very pleased with overall experience.