Ordered this 7 weeks ago to give as… Ordered this 7 weeks ago to give as Christmas gifts, well within the recommended time frame on the site. For the price, the company should have ensured a high quality delivery, but used local courier and it is still somewhere en route with no updated tracking available. Customer service is no help and also “surprised it hasn’t arrived yet.” 3 sets of mugs at a whopping $80 per and it’s wasted this Christmas. Do not recommend.

The order arrived in two weeks The order arrived in two weeks, very well protected. All right. I found a glass with a small manufacturing defect, I contacted after sales and immediate response. very kind and they sent me two new glasses in 10 days. unbeatable. The glasses are very nice. I was pleasantly surprised.

Orders placed 1 month ago Orders placed 1 month ago. I have 2 orders that I have either not received or received damaged. Order #29990 – Never received. Never received email confirmation of shipment. Has been over a month. #29977 – received in a plastic bag which as expected contents delivered broken. Sent emails for both orders and only received auto generated response 2 days ago. Please respond ASAP.

Brilliant service. We ordered 12 champagne flutes and 12 skull glasses pre-Christmas. The glasses arrived quickly in various parcels promptly. Even though packaging could not be better one of the champagne flutes had a tiny crack inside, maybe from production. I informed Udarely of this and they answered my email immediately. I was sent a new flute accompanied with a complimentary flute for my trouble. We thoroughly recommend Udarely, not only for their fantastic products but also the fast delivery, swift customer service and problem solving.

Liquid Lux... My first purchase with UDARELY was a beautiful success. I ordered 2 of their gorgeous ‘Cupid’s Glasses’ as well as their matching 3 set ‘Cupid Bowls’ for Valentine's Day and they were just as spectacular as advertised. They have such stunning glassware and I am already excited to add more of their artistic pieces to add to our creative bar collection. Thank you so much for this magic:)