UDARELY

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4.65
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

5.00%

1

5.00%
About UDARELY

UDARELY is well known for the unicity of their drinkware collection. They mainly focus on double-walled glasses and all of their products are handmade. While some of UDARELY customers are looking to complete their own glassware collection with unique pieces, others find the perfect gifts for their loved ones. With UDARELY, the celebration comes every day, with every sip.

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Анастасия Кучеренко
RU

reaction to inconvenience I bought 4 glasses as a birthday present for a friend who had dreamed of them for a long time. The glasses arrived on time and the quality of glass packaging does not leave the possibility of damage to the glasses during transportation. However, it turned out that 3 of 4 glasses came with defects ... ( I contacted Udarely team and received a quick response with a proposal for a solution to this problem, which completely satisfied me. PS. Thanks again to Udarely team for exceptional quality service

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Jana Horton
GB

Very beautiful products and amazing customer service Very beautiful products! Will definitely buy more! But the customer service is the winner here!!!! Customer service is extremely important to me and it’s been so hard to find a really good customer service these days. I reached out because there was an issue with my glass and the company responded pretty much immediately and handled the situation very well! Five stars for the product and five stars for customer service, if I could give more I would!

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山本 陽介
JP

I became a fan I bought 10 glasses. The product was of very satisfying quality. When the package arrived, unfortunately one glass was broken, even though it was well packed. Since it is an international mail, I think that such an unfortunate accident is unavoidable. I attached a photo to the support and told them that the glass was damaged, and on the same day I received a polite reply and was able to arrange a replacement product. With a gift of apology! I'm Japanese, but I don't think there are many Japanese companies that provide such great support. I highly recommend it.

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Alex Roosenburg
GB

Ordered this 7 weeks ago to give as… Ordered this 7 weeks ago to give as Christmas gifts, well within the recommended time frame on the site. For the price, the company should have ensured a high quality delivery, but used local courier and it is still somewhere en route with no updated tracking available. Customer service is no help and also “surprised it hasn’t arrived yet.” 3 sets of mugs at a whopping $80 per and it’s wasted this Christmas. Do not recommend.

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David
GB

Absolutely superb Absolutely superb and quirky glasses. I have bought the stainless steel wine goblets, gold topped tumblers, copper Moscow Mule beakers and stainless steel champagne flutes - and I’ve not finished as the products are amazing. I’ve recommended Udarely to friends and family. The after sales service is also excellent.

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