I had A few conversations with Dario I had A few conversations with Dario. I told him what I wanted to do and he did the rest. He picked out the package that I needed and it was perfect. I also had a problem with a set of hit lights for over the cabinet lighting and he talked me through on how to fix the issue. He was 100% professional ,extremely knowledgeable and very friendly on the phone. Because of this experience I will be a hit light customer forever.

Product and customer service horrible The remote to the hit lights LED strip lights was broken. In contacting the company via email, this was their ignorant response... "Are you sure you buy from us? Why every month have people send this kind of mail. You didn't have any other way to earn money? Cheater" This is what was sent to them... Message Body: So we got these LED strip lights. And the controller is in pieces. Do we return everything or can a new controller be sent? I'm not sure what kind of customer service this is, but I guess it goes with the quality of their lights. The remote is a cheap piece of garbage, obviously. And their customer service by email is horrible. You cannot get them by phone at all.

I’m giving this rating because I’ve… I’m giving this rating because I’ve received the request to rate the shipment and it hasn’t even shipped yet. I’ve been waiting 15 days and no updates on the tracking. I would assume that the company would want me to review it after I’d receive the product.

Tried other LEDs but they were horrible! Tried other LEDs but they were horrible. Found Hitlights by looking for favorable reviews. They are more expensive BUT you get what you pay for. Great customer service as well. Will purchase from them again when my cheaper, not great looking LEDs fail.

Staircase I used the 10mm wide indoor LED to light up the staircase in my house. Size and low level brightness was critical to this application. The strip and 30 amp transformer was perfect. It took me about 3 days to put it all together and I couldn't be happier.