Marie
GBProduct and customer service horrible The remote to the hit lights LED strip lights was broken. In contacting the company via email, this was their ignorant response... "Are you sure you buy from us? Why every month have people send this kind of mail. You didn't have any other way to earn money? Cheater" This is what was sent to them... Message Body: So we got these LED strip lights. And the controller is in pieces. Do we return everything or can a new controller be sent? I'm not sure what kind of customer service this is, but I guess it goes with the quality of their lights. The remote is a cheap piece of garbage, obviously. And their customer service by email is horrible. You cannot get them by phone at all.
Ray Adham
GBI had A few conversations with Dario I had A few conversations with Dario. I told him what I wanted to do and he did the rest. He picked out the package that I needed and it was perfect. I also had a problem with a set of hit lights for over the cabinet lighting and he talked me through on how to fix the issue. He was 100% professional ,extremely knowledgeable and very friendly on the phone. Because of this experience I will be a hit light customer forever.
Tzvi Morantz
GBExcellent products and technical service We have been using hitlight lite strips for several years in our custom cabinetry and have found them reliable and easy to install. Great products.
Lamar Branum
GBGreat products Great products. Description of acceptable dimmer switches for my dimmer driver were not on website but a call to tech support answered my questions.
Lorraine Holl
GBLove these strip lights! Love these strip lights! We did receive the wrong color though. We ordered warm white and received neutral white. We decided to go with them and we’re very satisfied. We installed above and below kitchen cabinets. After having them installed, we decided to order the dimmer with remote because our tv is not too far away. We like dim lights while watching tv. Everything is perfect! Also, we received both our orders very quickly.